FAQs about the Online Residence Application

Question	View Answer

Where do I find my WLU student ID number?
I did not receive an activation email message with a password for my online residence application.
I cannot login to my online residence application account using my student ID number and password. What should I do?
When I submit my credit card information, do I receive any confirmation of payment?
I started completing my online residence application; however I cannot pay by credit card.
Can I request a preferred roommate on my residence application? Is there any guarantee that we will be placed together?
Can I request to live in a specific building on my residence application?
I am 7 feet tall and would like to have a longer bed.
Is my residence deposit refundable?
I have a medical concern and wish to be given special consideration in my residence room assignment. What should I do?