Feedback

We value your opinion!  Fill out our Intake Feedback Survey or our Counselling Feedback Survey and enter for a chance to win a $100 gift card from the Bookstore.  Congratulations to our January - April 2013 Term Winner!  Another winner will be selected at the end of the Summer Term 2013.  Note:  These surveys are for students who have used services at the WATERLOO CAMPUS only.

We welcome feedback on accessibility.  If you identify a concern about the accessibility of our service, let us know, and someone will look into it and get back to you.  You can direct concerns or compliments to us in the following ways:

• Send us an email at counselling@wlu.ca 
• Call us at 519-884-0710 x2338 
• Mail us a letter: ATTN Counselling Services, Wilfrid Laurier University, 75 University Avenue West, Waterloo, Ontario, Canada N2L 3C5
• Submit a comment using the Ask a Question link on this website

Click here to listen to episodes of our show on Radio Laurier, "Talking Mental Health"

Welcome

Counselling Services is here if you are having trouble coping with stress, are feeling distracted by personal or emotional problems, or simply need to talk.  We offer personal counselling / psychotherapy based on a short-term model.  This model is appropriate for issues that can be addressed in approximately five sessions or less per academic year.  If student’s needs are assessed not to be a match for short-term counselling, they will be advised of resources in the community that might be a better match and will be supported in making an initial appointment with that service if they wish. 

Our services are free of charge for all Laurier students.  However, students who miss or cancel an appointment without providing 24 hours notice may be charged a $20 fee payable before booking their next appointment (exceptions may be made for cases of the flu, illness, etc.).  Students who repeatedly miss appointments without giving us advanced notice may forfeit the rest of their appointments for that academic year.

 Location: 2nd Floor, Student Services Building (across the hall from Health Services)

 Office Hours:

• Monday, Thursday, Friday: 8:30 am – 4:30 pm
• Tuesday, Wednesday: 8:30 am – 8:00 pm

 Summer Office Hours:

• May and June: Monday, Thursday, Friday: 8:30 am - 4:30pm; Tuesday and Wednesday: 8:30 am - 8:00 pm.
• July and August: Monday, Tuesday, Thursday and Friday: 8:30 am to 4:30 pm.  Wednesdays 8:30 am - 8:00 pm.
• Walk-In Intake Times:  Beginning May 1, 2013, Walk-In Intake will be held every weekday morning from 9:00 am to 12:00 am.

Office Closures:

The Counselling Services office will be closed for staff training, meetings, and/or events on the following:

• no closures at this time

University Closures:

Please note that if the University is closed due to inclement weather, Counselling Services will also be closed.  Students will be contacted by Counselling Services regarding rescheduling of missed appointments once the university re-opens.