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Counselling Services

Crisis Information

Do You Need a Crisis Appointment?


We reserve space in our schedule every day for Laurier students who come to us with issues that require urgent attention.

These are some reasons why you might request an urgent/crisis appointment:

·          You are so upset that you might not be able to keep yourself or others safe.

·          You or someone you know has been threatened or is in immediate physical danger.

·          You have been physically or sexually assaulted in the last few days.

·          Someone close to you died within the last few days.

·          You are having strange experiences, such as hearing voices or seeing things that others do not.

·          You have witnessed a traumatic event in the last few days.

·          You are so overwhelmed that you cannot cope on your own.


If you are experiencing an urgent issue that is not on this list, please tell us anyway.

Counselling Services provides crisis services to currently enrolled Laurier students.  If you are not in immediate crisis, you should should use our Walk-In Intake service

You can access crisis counselling during our Walk-In Crisis times.  Crisis appointments may also be scheduled on as as-needed basis (pending counsellor availability).  Call the office at 519-884-0710 x2338 for more information, and please tell the administrative assistant that you are in crisis and need to see someone as soon as possible.




Monday, 2 - 4 p.m. (sign up in person from 2 - 3:15 p.m.)

Tuesday - Friday, 1 – 4 p.m. (sign up in person between 12:30 - 3:15 p.m.)


Crisis appointments will be scheduled on a first come, first served basis.


  • Although every attempt possible will be made, if demand exceeds our capacity, students will be referred to crisis services available in the community.

After Hours Crisis Services:

After hours, Crisis Services of Waterloo Region can be contacted at 519-744-1813 or 1-866-366-4566. 

 On-Campus Emergency Services:

Peer Help Line


Line is staffed by student volunteers and is a support service for students, available from 7 pm to 3 am.  Callers may remain anonymous. 

WLU Special Constables


or 519-884-0710 ext. 3333

Available 24 hours per day, 7 days per week including holidays.  Will respond to all calls for service and are dispatched on a priority basis.  



Community Emergency Services:


Useful Phone numbers:

ð       Laurier Counselling Services, 519-884-0710 x2338

ð       CMHA Help Distress Line: 519-745-1166

ð       Crisis Services of Waterloo Region 24/7: 519-744-1813 or 1-800-366-4566

ð       Laurier Peer Help Line, 519-884-7337

ð       Grand River Hospital Crisis Clinic, walk-in or call 519-742-3611 (ask for Crisis Clinic)

ð       Connex Ontario Mental Health Helpline: 1-866-531-2600

ð       Connex Ontario Drug and Alcohol Helpline: 1-800-565-8603

ð       Connex Ontario Problem Gambling Helpline: 1-888-230-3505

Useful Websites:

ð       Waterloo Region Suicide Prevention Council:

ð       Canadian Mental Health Association – Grand River Division:

ð       Connex Ontario Health Services Information:

ð       Anxiety Disorders Association of Ontario:

ð       Mood Disorders Association of Ontario:

ð       Early Psychosis Intervention Program – 1st Step:

ð       Laurier Financial Support/Student Awards:


ð       Bilsker, D., & Paterson, R. (2005). Antidepressant Skills Workbook. Vancouver, B.C.: Consortium for Organizational Mental Health (COMH). Free download at

ð       Blauner, S.R. (2002). How I Stayed Alive When My Brain Was Trying to Kill Me: One Person’s Guide to Suicide Prevention. New York, NY: William Morrow.

ð       Quinnett, P.G. (1995). Suicide: The Forever Decision. For Those Thinking About Suicide, and For Those Who Know, Love, or Counsel Them. New York, NY: The Crossroad Publishing Company.



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